Search results

People are living in a world where they maintain connectivity through sending and receiving messages and calls. Yet, almost daily, people choose not to respond to certain messages or calls, which can make the sender anxious, and adversely affect their communication. The aim of this study was to investigate the receivers' reasons for not responding.

The authors used theories related to information avoidance, power, interpersonal deception and emotions and conducted interviews of smartphone users.

The study found that the receiver’s physical and psychological state, the time of the day and the content of the message impacted non-response. The findings suggest that the non-response behavior is moderated by the power relationship between the sender and the receiver. The receiver’s state of mind will determine the likelihood of non-response, while the sender’s state of mind will determine how the sender deals with non-response.

The study contributes to research in mobile information behavior, and the wider fields of information science, sociology and communication.

The process of interviewing itself helped raise awareness about these issues with the people who were interviewed.

The findings shed light on the current communicative practices and ways to overcome the disconnectedness and stress suffered by people regularly using smartphones.

The study provides recommendations for healthy communication between the sender and the receiver using their smartphones.

The purpose of this study is to investigate the research and publication trends in the articles published in the conference proceedings of the Association for Information Science & Technology (ASIS&T) since the year 2000.

We analyzed two decades of ASIS&T proceedings to uncover bibliometric patterns. This study uses two bibliometric procedures applied to the publications in the ASIS&T conference proceedings – a bibliometrics analysis using three data sources (Scopus, ASIS&T proceedings website and Scimago journal ranking) and a scientific mapping analysis using VOSViewer.

We found 3,129 publications from 2000 to 2020, with more than three-quarters jointly authored. Most authors are from the United States, Canada and China. Social media and information behavior are the top-researched areas. The top-cited journals are the Journal of the Association for Information Science & Technology, Information Processing and Management and Library and Information Science Research.

The study will help information professionals understand patterns in recent research, which should help guide them in their future research directions.

The findings affirm ASIS&T’s move to an international association and point to the growing importance of collaborative work and social media.

ASIS&T has been holding annual meetings since the 1950s. While there have been various bibliometric studies analyzing publication trends in different journals in the field of information science, none of these studies have analyzed the ASIS&T conference proceedings.

This paper seeks to disambiguate the phenomenon by clarifying terms, highlighting current efforts, including the importance of critical thought and awareness, and a test for genuine serendipity.

The authors review the literature, primarily from a library and information science perspective, and arrive at a theoretical framework and model.

The authors find various initiatives to fight fake news. Building upon Karlova and Fisher's (2013) model as well as research on critical thinking and serendipity, the primary contribution of the paper is a disinformation behavior framework and model. The model includes both the problem of disinformation from a creator and user perspective, as well as the solutions to fight it.

The framework will guide practitioners and researchers in library and information science and beyond, as well as other stakeholders in both understanding the phenomenon, and leading the fight against it.

The spreading of false information has become an alarming phenomenon in the last few years, leading to the popularity of terms such as misinformation, disinformation, infodemic and fake news. While information professionals have been called upon to lead the fight against fake news, in the lack of a comprehensive understanding of the phenomenon, current efforts have been isolated and inadequate. Most models of information behavior deal with information, and not misinformation or disinformation per se.

This study investigated the moderating effect of organizational knowledge management performance on the sharing and use of information encountered by serendipity within the organization.

The authors surveyed 274 medical librarians from the top 100 medical schools.

Individual information encountering predicted information encountering at work, which, in turn, predicted organizational sharing of encountered information. When the propensity to encounter information was high, then organizational knowledge management performance moderated the effect between organizational encountering and organizational sharing of information. Encountered information at work was only present when high organizational knowledge management performance was in place.

This finding helps information behavior researchers discover the transfer of behaviors from everyday life to organizational environments.

It shows the need for greater support for information encounterers at work and the role of knowledge management, which may enhance their contribution to the organizational objectives.

Information encountering involves finding information by chance. Studies on information encountering have not focused on work settings and if the individual propensity to encounter information translates to organizational settings. Also, the relationship between information encountering and organizational knowledge management has not been studied so far.

The purpose of this paper is to study smartphone use and its positive and negative effects and to provide recommendations for balanced use.

To study phone use, this paper applies the uses and gratification theory and gathered interview data from 24 participants on the participants’ frequency of use, mode of communication, people contacted and the reasons for using their phones. This paper analyzes the pros and cons of using smartphones using the Yin-Yang worldview.

This paper finds that people use their smartphones for communication, entertainment and other specific functions. Ease of communication and multitasking are the key benefits, and overuse and disconnect from the real world are the detriments in smartphone use.

The findings can enable future researchers and practitioners to view smartphones and their effects more holistically, rather than seeing it only from the negative or the positive lens.

The proposed framework can help the reader to consider their daily use of smartphones and their ways of balancing their presence in the virtual and the real worlds.

This paper proposes the Yin-Yang framework of smartphone use and provides recommendations for effective usage.

This paper aims to review the landscape of research in pedagogy and learning that surmounts the challenges of low-tech, information-rich environments during the past decade. It also reviews the methods used, populations studied and places where such research was carried out and proposes a conceptual framework.

A scoping review methodology was used to provide initial, broad insight into the field of learning in low tech environments.

The study found that low tech was not a barrier when it came to effectiveness of pedagogy and learning. In addition, it became apparent that active learning strategies combined with no-tech, low-tech and high-tech resources and strategies can lead to learning environments that are learner-centered, knowledge-centered, assessment-centered and community-centered.

The authors propose the framework for learning in low-tech, information-rich environments, which can be used by researchers, educators, practitioners and policymakers in environments with low technology, or in those with high technology seeking to transfer expertise and technology to these areas.

The purpose of this paper is to investigate the place of knowledge management (KM) in library and information science (LIS) research. The authors looked for KM articles published in top LIS journals since 2000.

The authors analyzed publication trends and the distribution of articles by KM-related terms used, region/country and information-setting type. The authors also identified the top-cited KM articles published in these LIS journals.

In total, 672 KM-related articles (only 3.84%) were found within the 17,491 articles published in these LIS journals.

This low percentage shows that while it might seem like LIS people are advocating for KM in libraries and other information settings, the authors find that despite the synergies, KM is yet to find a broader place within other LIS concerns.

Research published during the past two decades has frequently discussed how KM is important for libraries and for LIS. However, the authors do not know the extent to which KM forms a part of LIS research.

The purpose of this study is to determine the place of library and information Science (LIS) research within leading knowledge management (KM) journals and conferences.

Authors examined articles published from 2000-2018 in top-20 KM publications identified by Google Scholar to look for relationship with LIS. Authors analyzed the identified LIS-related articles to determine the publication trends based on LIS terms used, populations, authorship pattern, country, information setting type and top-cited articles.

Authors found that the coverage of LIS-related articles within leading KM publications was very low. From the more than 10,000 KM research articles, less than 1 per cent were LIS-related.

This study would help LIS researchers measure the space they have created for their field within leading KM research. By showing the relatively low coverage of LIS within KM research, the study demonstrates that LIS researchers/practitioners need to do more for LIS to be recognized as an important area within KM. KM publications can also enable greater synergies with LIS for mutual benefit.

LIS researchers have increasingly called for KM implementation within libraries. The KM field has a long history in library practice in the context of managing and organizing codified knowledge. Both KM and LIS share the common goals of providing access to knowledge for sharing, transfer and use. However, hardly any studies have looked at the amount of synergy or overlap between these two different but related areas, and whether LIS matters to KM, even though LIS practitioners have been highlighting that KM matters to LIS.

This paper aims to investigate how libraries prevent the loss of knowledge with people leaving or resigning, and the strategies they adopt to retain this knowledge and to transfer organizational knowledge to new employees.

Data were gathered from 101 academic librarians from 35 countries in 6 continents who provided qualitative answers to two open-ended questions in a survey questionnaire.

Documentation, training and digital repositories were found to be the primary strategies used. A number of respondents admitted to retention and transfer being done poorly. Very few libraries had a formal knowledge management (KM) process. The study proposes a theoretical framework for knowledge retention and transfer in libraries.

Libraries will be able to learn of retention and transfer strategies, and identify gaps in their KM process based on the mapping of a specific strategy to knowledge dimension or phase of the KM cycle.

This is the first empirical study in the area of knowledge retention in libraries. The study brings together the perspectives of libraries across the world. The primary research contribution is the theoretical framework which can be used to further research on knowledge retention and transfer in the context of libraries.